Posts by Alden Chang

Many businesses are facing particularly challenging times. Exogenous shocks such as COVID-19 have direct, powerful impacts on the revenue management efforts of companies across many industries. Banks are foregoing service and penalty fees. Airlines are waiving rescheduling fees. Car dealers are discounting heavily. Self-storage operators are no different. Whether they have more, or just different…

At Veritec Solutions, we routinely collect web-based pricing data from over 1,500 self-storage companies in the United States. The number of stores in these companies range from one to over 2,000. So, what are some of the insights that these data provide? Let’s look at ten of the larger operators. We’ll focus on their pricing…

A while back, we talked about convenience and the Internet. Co-founder of Twitter Evan Williams all but said that the Internet is not about doing new things. Rather, it’s about people doing what they already are doing, but with (much) more convenience. Indeed, online move-in orders have increased dramatically over the last few years. While…